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Consulting, training, and coaching to help you solve messy problems that disrupt your operations or cause customers to take their business elsewhere.

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Media Room

Contents of the Media Room

Testimonials/Review Excerpts

Front Cover

Back Cover

Table of Contents

Skim the Book (sample each chapter) [pdf]

Book Details (the vital statistics)

About the Author

News Release

Problem Solving Tips [pdf]

Request Review Copy

Interview Information

This section of the website includes information and materials for the working media such as news releases, testimonials, author biography, images, back-cover copy and more.

If you need more information, contact Jeanne Sawyer at 408-929-3622 or Thank you for visiting.



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Jeanne Sawyer, Ph.D.