||I love to do
interviews and make presentations that will help others learn to solve
problems effectively. Contact me directly at 408-929-3622 or email
me to schedule it.
Your audience may be
interested in answers to some of the following:
- Why is it important for people
to develop their problem-solving skills?
- What is the biggest mistake
most people make in solving problems?
- What’s wrong with standard
- You say in your book that
defining the problem is the most important step. Why?
- Can you give us an example of how your methods have
helped a company solve an important problem?
- Do you see patterns in what
kinds of things get identified as root causes of business problems.
- You use the term
"mess", and even include it in the glossary. What's a
- Why do you devote a whole
chapter to getting organized? Once you've identified a problem,
shouldn't you just go ahead and solve it?
- Why do you use Ishikawa
analysis as your root cause analysis method? Many of us have seen
the method as part of TQM (Total Quality Management) efforts and
were not impressed.
Are there times when you shouldn’t
solve a problem?
Your book focuses on business problems,
but do the techniques work on personal problems also? Have you ever
What’s the most important message
people should take away from your book?
The Sawyer Partnership. All rights reserved.
Jeanne Sawyer, Ph.D.