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Consulting, training, and coaching to help you solve messy problems that disrupt your operations or cause customers to take their business elsewhere.

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Workshops and seminars for people who spend too much time on problems that just won’t go away and stay away

Solving Problems PermanentlySM:
How to Solve Complicated Problems Effectively

In-house Workshops

 

My people needed the kind of systematic problem solving approach Jeanne teaches in Solving Problems Permanently. Problems kept recurring, which frustrated us and our customers. In fact, our inability to solve problems effectively was inhibiting our growth, which in our industry is death. Jeanne’s methods really work, and the workshop format and her style make it easy and fun for people to learn.

Fred Moreno, COO
Hine Design

Stuff” doesn’t just happen. Some condition, previous event or prior action causes problems. These workshops are designed for organizations where people spend too much time on problems that just won’t go away and stay away. You will learn to take control by understanding what causes problems to occur and taking action to eliminate those causes. You can use the techniques you learn to save your company time and money, increase customer satisfaction and reduce frustration for yourself and your colleagues. 

Solving Problems PermanentlySM for Teams, Problem-Solving Essentials, and ABC’s of Problem-Solving teach you a proven method for solving messy problems so they stay solved. These practical workshops are especially designed for people who are responsible for solving real, current problems. We will use presentation, discussion, examples and practice on your problem to learn how to define a problem, analyze it, eliminate the root causes and prove that the problem is solved. Participant materials include worksheets, checklists and templates as well as presentation notes.

 By learning and applying the methods taught, you will be able to:

- Resolve problems more quickly when they occur,
 
- Prevent future problems,
 - Reduce contention over non-issues,
 
- Identify solution owners clearly, and
 
- Understand your environment better.

 The result is improved productivity for all concerned, and things work better for your customers and you.

In-house Workshops

Solving Problems PermanentlySM workshops are available for in-house training. There three formats, designed to meet the needs of different audiences. All can be customized to meet your particular requirements: call or email me to discuss how we can make this work for you.

Solving Problems PermanentlySM for Teams. 

This workshop is tailored for workgroups or teams that are responsible for solving significant problems. The team attends the workshop as a group, and work on real problems during the workshop. Participants are able to start applying the techniques they are learning in the structured environment of the workshop. They get the benefit of using the tools and techniques immediately, plus they get coaching and direct feedback as they start working on their real problem. The format, duration, etc. for this workshop is always designed to meet your individual needs.

Click here for learning objectives and course outline. Or call me at 408-929-3622 or email me to discuss your requirements.

Problem-Solving Essentials

This two-day workshop is designed for managers and individuals who lead or participate in solving complicated business problems, especially those that involve multiple organizations. Participants practice applying the problem-solving method to real problems that they currently face.

Click here for learning objectives and course outline. Or call me at 408-929-3622 or email me to discuss your requirements.

ABC's of Problem-Solving

This one-day workshop is designed for managers and participants who need an introduction to solving complicated business problems. Participants practice applying the problem-solving method to a real-life case study.

Click here for learning objectives and course outline. Or call me at 408-929-3622 or email me to discuss your requirements.

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Solving Problems PermanentlySM

JSawyer@SawyerPartnership.com
tel. 408-929-3622

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Jeanne Sawyer, Ph.D.